 2002 Escape being held for ransom !!!!!!!!!!
I to have a 2002 Ford Escape with 56,000 miles and notice I was losing power and also shifting badly. I took it to the local dealer ( Expecting to pay for transmission repair ).
But after the tech looked it over he infromed me the transmission was good and that my Catalytic Converter was plugged and that it was covered under the ford 8 year 80,000 mile warranty. I thought I was lucky but I have been waiting for the dealer to get the parts in for over three weeks and still have no idea where or when they will get the parts in. I have been infromed 2 of the 3 have been recieved. I have also been informed that Ford will not honor a loaner vehicle. I have called the 800 number for Ford customer care twice but they inform me to work with my local dealer ( What are they there for ? ). I have been calling the local dealer daily and no one knows when I will be able to get my Escape back. This has been a real burden to me bacause we are a two car family with my wife and me working differnt times and places with two boys makes it impossible to car pool. In the past I have been an avid Ford fan almost every thing I have owned has had the blue oval. My favorite Nascar driver is Greg Biffle who drives a Ford. I also found out from the dealer that last week they got in a 2006 Escape with the same problem and were able to get the parts in and the Escape out in two days!!!! I feel like my Escape is being held ransom. I hope you turn out better on your situation. I am sorry to say that if this is the best that Ford can do my next vehicle will not be a Ford. | 
