I bought a used Ford Explorer Sport Trac last year it is an 03 with 70,000 on it. 4 weeks ago it started getting really sluggish. I took it to have it checked out, paid $85 for them to tell me what it was, then I was told to take it to Ford as they have the warranty on it. I took it in and they diagnosed it also. It is the CC. I was told that it was ok to drive it until the part came in. Seeing as my hubby and I each work 2 jobs and our teenage son has school and a job, we NEED both our trucks running. So I drove it. I was at work one night and drove down the street, I could not get the truck to go over 5 mph. I got it back to the ford dealer and they have now had it for 4 weeks. After the third one I threw a fit and they offered me a loaner.
I am thnkful to have the loaner but we have been planning a trip to CA in my truck all year and I can not take the loaner out of Texas, so what happens to our plans to travel while they have my truck?
I dont know when or at this point IF I will ever get my truck back, I am losing hope.
Its not only the Escapes it must be other types of fords too.
Good luck to all who are going carless due to Ford not wanting to help us in a timely fashion.
I heard something about if a shop has your vehicle for an extended time period that they are required to help with said vehicles payments. Anyoen know about this?
Thanks
