UHaul will not rent a trailer if you are going to use a Ford Explorer to tow it. I suggest that if you own an Explorer that you not rent anything from UHaul. The following is what they told me:
Thank you for your request for information on our policy regarding Ford Explorers.
U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This is an unusual circumstance and we do not like having to make this decision. We do not like saying “no” to our customers and we apologize for any inconvenience this may cause. This policy is not related to safety issues.
U-Haul can offer several ways to move. We suggest using a different tow vehicle or renting a truck and/or an alternate towing combination to facilitate your move. For rates or more information, please visit us on line at
U-Haul: Your moving and self storage resource for truck rentals, trailers, self storage facilities, and moving supplies, click on truck & trailer or contact our National Sales and Reservations Team at 1-800-468-4285.
We appreciate your time and understanding of our policies.
Sincerely,
Jackie Wengerd
U-Haul Customer Service